Audits & Evaluation

The Probus team are committed to providing a high quality of service in primary care.  It is our firm belief that low-risk operations performed under local anaesthetic can be effectively carried out in primary care settings such as those provided at Probus. 

This is why Probus has an established programme of patient satisfaction surveys and procedures in place to record and act upon any patient's care which results in some form of complication or infection. 

The following below gives more information on these areas but if you would like to feedback any comments you may have on your personal experience of Probus Surgical Centre we would be delighted to hear from you. 

October 2011

MRSA Screening - 318 patients were MRSA screened during October with no positive results requiring supression treatment, thus meaning no operations cancelled.

Overall infection rate from July to September 2011 - 1.3%

Eliminating Mixed Sex Accommodation

Declaration of compliance

Probus Surgery Limited (Probus Surgical Centre) is pleased to confirm that we are compliant with the Government’s requirement to eliminate mixed-sex accommodation, except when it is in the patient’s overall best interest, or reflects their personal choice. We have the necessary facilities, resources and culture to ensure that patients who are admitted to our hospitals will only share the room where they sleep with members of the same sex, and same-sex toilets and bathrooms will be close to their bed area.

If our care should fall short of the required standard, we will report it. We will also set up an audit mechanism to make sure that we do not misclassify any of our reports. We will publish the results of that audit within our monthly quality report to our PCT co-ordinating commissioner.